MedicDex
MedicDex Admin Portal — authorized personnel only
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MedicDex
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MedicDex
ADMIN
Department
⚠ BILLING RESTRICTED
Department
Users
Support
Platform
Billing
Account
Dashboard
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Protocol Version
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Sections
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Status
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Open Tickets
Recent Activity
ActionUserTime
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Upload Protocol
Upload a protocol PDF to parse and review before publishing. Only Department Super Admins can publish.
Select PDF
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Click to select or drag & drop
PDF only — 2026 protocol book
Parse Result
Sections Preview
Protocol History
All protocol versions for this department.
VersionStatusSectionsPublishedUploadedActions
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Home Screen
Configure the tiles shown to field crews on the app home screen.
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Notice Board
Post an announcement visible to all crews on the app.
✓ Notice saved
Manage Users
Department members and their roles.
Department Members
NameEmailRoleStatusActions
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Share with Crews
Give your crew members access to their protocols. One link — no login required.
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Support Tickets
Submit IT support requests and track their status.
My Department's Tickets
TitleTypePriorityStatusSubmitted
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Ticket Queue
Review, approve, deny, and assign tickets to IT Admins.
DepartmentTitleTypePriorityStatusSubmittedActions
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My Assigned Tickets
Tickets approved and assigned to you. You may modify department data only while a ticket is active.
DepartmentTitlePriorityStatusActions
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Departments
All agencies on the platform.
All Departments
NameSlugStatusCreatedActions
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Analytics
Usage data from field crews — updated in real time.
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Sessions (7d)
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Searches (7d)
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Tool Opens (7d)
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Arrest Manager (7d)
Top Sections Opened
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Top Searches
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Most Used Tools
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Audit Log
All high-risk actions logged with actor and timestamp.
ActionActorDepartmentTargetTimeOverride
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Platform Users
Assign and manage platform-level roles. Only the Platform Owner can access this.
⚠ Platform roles have cross-department access. Assign carefully.
Supervisor — approves tickets, assigns IT admins, direct changes.
IT Admin — read all depts, write only under approved ticket.
Billing Admin — lock/unlock departments for payment issues.
Platform Role Assignments
NameEmailPlatform RoleStatusActions
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Billing Controls
Lock or unlock department access based on payment status.
⚠ Billing restrictions block admin panel editing but preserve read-only protocol access for field crews.
DepartmentStatusLocked ByReasonActions
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Account Status
Your department's billing and subscription information.

⚠ Account Restricted

Your department's admin panel access has been restricted due to a billing issue. Field crews can still access protocols in read-only mode.

To restore full access, please resolve the payment issue or contact support.

Manage Subscription ↗ Contact Support
New Support Ticket
Ticket
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Approve & Assign Ticket
Deny Ticket
Invite User
Add Department
Assign Platform Role
The user must already have a Madion EMS account (created via Supabase Auth invite or sign-up).
Protocol Changes
Restrict Department Access
This will block admin editing but preserve read-only field access.